FAQ: System Shock

Check out the project updates on Kickstarter

Are you planning on releasing for PS4?

The full release of System Shock will be initially available for Windows and Xbox One. The Windows version will be available on Steam, Humble, and GOG (DRM-free). OSX and Linux versions will be unlocked when our first stretch goal is reached. We’re open to other platforms in the future. Last updated: Tue, Jun 28 2016 4:29 pm EDT

I don't have a credit card, will you be accepting PayPal as a funding option?

We're currently exploring alternative payment options for supporters who can't use Kickstarter. Please check back for updates! Last updated: Wed, Jun 29 2016 5:23 pm EDT

Will the Digital Collectors Edition be available on GOG.com, Humble, and Xbox One?

Yes, we forgot to include that information in the reward tier, but it is listed correctly in the corresponding image in the rewards section in the body of the campaign. Last updated: Wed, Jun 29 2016 5:34 pm EDT

Will System Shock be available in VR and supported by Oculus or Vive?

We can't make any announcements about VR support at this time but please keep your eye on our campaign for updates. Last updated: Sat, Jul 2 2016 3:02 pm EDT

Can I choose to receive a physical copy of the game for Xbox One?

All physical editions of System Shock are for PC. However, each Physical Edition is accompanied by an extra copy of the Digital Collector's Edition available for the platform of your choice. Last updated: Sat, Jul 2 2016 3:02 pm EDT

Will Closed Beta access only be available through Steam?

Yes, only Steam users will be able to access the Closed Beta. This may change and will most likely include the GOG Galaxy platform in the future, but we can't make guarantees. Last updated: Sat, Jul 2 2016 3:02 pm EDT

Will System Shock support Russian, Polish, or any other languages after the EFIGS stretch goal is met?

We are considering adding additional language support to this stretch goal. Please check back as we get closer to that goal. Last updated: Sat, Jul 2 2016 3:02 pm EDT

When will backers of the $50 of higher tiers receive copies of System Shock Enhanced (2015) (PC) and System Shock 2 (1999) (PC)?

We'll do our best to get those keys to backers close to the campaign end date. It will depend on how quickly we can deal with the logistics of sending keys out. Last updated: Sun, Jul 3 2016 3:41 pm EDT

Shipping Updates No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the project is locked down for shipping. To update your address, go back to your BackerKit survey by inputting your email here.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

Why can’t I log into my account?

Request a login link to your survey by entering your email here:
https://system-shock.backerkit.com/

BackerKit will send you an automated email with an invite link to whatever email you pledged with.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

When will my pledge will be shipped, charged or locked down?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

Can I upgrade or get multiple copies of my pledge?

This depends on the project creator’s decision. If you are unable to see the ‘Want to switch your pledge level?’ after clicking on your pledge amount under “Pledge Level” in your survey, then the project creator would prefer people not to switch pledge levels.

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